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Caywood Consulting | Salt Lake City, UT | Draper, UT
 

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Customer Care Sprint Series

Welcome to the Customer Care Series—an empowering journey designed to arm individuals in customer-facing roles with the essential behaviors, attitudes, and techniques required for seamless customer interactions. Discover proven methods that not only foster meaningful connections but also pave the way for cultivating a devoted customer base that cherishes every moment of doing business with you. Elevate your customer care game and unlock the keys to lasting customer satisfaction!

In this series you will: 

 

  • Understand the dynamics of customer behavior.
  • Learn effective management of customer expectations.
  • Develop best practices in customer communication.
  • Master questioning and clarifying techniques.
  • Uncover how to navigate challenging customer interactions with confidence. 

Mondays 1:00-2:00pm MT
2/12, 2/19, 2/26, 3/4

$1,250 per person